Privacy Policy

Thank you for using SVC! We place great value on your privacy. Please read the following statement carefully to learn about our information gathering and dissemination practices.

Scope:

With this Website (hereinafter referred to as “Website”, “we”, “our”, “us”), we, at SVC, are committed to protecting and respecting your privacy.

This policy (“Privacy Policy”) outlines SVC’s privacy practices related to the collection, use and safety of your information throughout the use of this Website and its services.

Changes to the Privacy Policy:

We shall always treat your information in accordance with the applicable laws, and regulations.

We reserve the right to change, alter, add or delete the terms of this Privacy Policy, with or without prior information. The changes shall be made at the SVC’s sole discretion and may be based on business, legal or regulatory requirements. All the changes shall be duly updated online, along with the date of change mentioned on the Policy. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it. Your continued use or engagement with the Website after any modification(s) to this Privacy Policy will be deemed as your complete acceptance of such modification(s).

Eligibility:

This Website is not intended for any individual under the age of 16 years. We do not knowingly solicit or collect personal information from or about children. We do not knowingly market this Website or our services to children.

Third Party Services:

Please note that your mobile service provider, mobile operating system provider, third party applications (on your smartphones), social media platforms and websites that you access may also collect, use and share information about you and your usage. We cannot, in any manner, control how these third parties collect, use, share or secure this information. For information about third-party privacy practices, please consult their respective privacy policies.

Personal Information we collect:

Personal information refers to any information that can be used to identify you. It may include details such as your name, age, gender, contact information and your personal interests in products and services.

We collect, use, share and retain your personal information in the following manner:

Collection:

We receive information that is directly provided to Us and we automatically collect some information from you.

Information You Provide To Us-

During the use of this Website, we may need to collect your personal information for a specific purpose. This may include information such as name, address, e-mail address, telephone number, fax number and credit card information.

Information That is Automatically Collected-

In general, you can browse this Website without revealing any information about Yourself. We, and Our partners may use automated means to collect various types of Information about You. This may include information related to the-

• network or Internet protocol address,
• type of browser (e.g., Chrome, Safari, Firefox),
• the type of operating system (e.g., Windows or Mac OS),
• mobile network,
• device settings,
• browser settings,
• web pages you visit on the Website,
• the websites you visited before this Website,
• location information, and
• content you have accessed, seen, forwarded and/or clicked on.

Use of Information:

The information provided by you to us is used for a number of purposes connected with our business operations which may include the following:

(a) Verify your identity, access, privileges assigned and relationship with us.

(b) Process your request, enquiry and complaint, or customer services related activities;

(c) Improve User’s experience by presenting tailored and relevant advertising, products and offers;

(d) Support law enforcement agencies;

(e) Validate, process and complete your request for the services;

(f) contacting you for confirmation of payment on our Website or renewal of services;

(g) assist our partners in handling and fulfilling your orders;

(h) to improve the quality of the Website and the services;

(i) to facilitate our internal business operations, including any legal and regulatory requirements;

(j) to provide you with relevant marketing communications and advertising;

(k) to respond to your queries, resolve disputes or troubleshoot problems

(l) to detect and protect us against error, fraud and other criminal activity; and;

(m) to enforce our terms and conditions.

Security and Data Storing:

Security is very important to Us. We have the highest security procedures in place to protect the confidentiality and integrity of User Information. We maintain strict physical, electronic, and administrative safeguards to protect User Information.

Information Sharing and Disclosures:

We do not sell or rent your personal information to any third-party entities. We have restricted the disclosure of the Personal Information to certain circumstances, mentioned below:

(a) Mergers or acquisitions:

In a case where we are merged or acquired by any other business entity, or during restructuring of business or re-organization, we may have to share information with the other business entities.

(b) Partners:

We engage vendors, consultants, and, contractors and take support of our group companies or affiliates (collectively referred to as Partners). We may provide our partners access to your information through our systems. We may share your Personal Information with them to enable them to provide the services to you.

(c) Government or judicial process:

We may share your Personal Information with the Government, government authorities, Government agencies, and legal or judicial authorities, for any investigation. We may provide the information-

• in order to comply with the legal process;
• in response to a request by any of these authorities;
• to enforce applicable terms and conditions; or
• to protect the rights, privacy, safety or property of us, our users and our Partners.

(d) Legal Reasons:

The information provided by you may be shared with our other entities and affiliates

• to detect and prevent identity theft, fraud and other illegal activities;
• to correlate or map related accounts; or
• to prevent misuse of the Website and its services.

We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in such circumstances.

Retention:

The information collected shall be retained by us for a limited duration which is necessary to fulfil the purposes outlined herein. We may have to keep it for longer in case it is required or permitted by law but it shall be retained only for the purposes defined herein or at the time of collection of information. Once the purposes are achieved, all personal information shall be deleted in a safe and secure mode.

Location Services:

SVC, its licensees and agents, may access, collect and analyse your usage of the Website and other information related to your location on a regular basis through Wi-Fi signals and other technology.

In some cases, we may request that you enable the location settings to collect geo-location information. Except in cases where any specific services you requested require or involve personal identification, we collect your location data anonymously. It is collected in a manner that does not personally identify you. By using the Website, you agree and consent to the transmission, collection, maintenance, processing and use of your location data.

Cookies:

You should be aware that we may automatically collect information and data through Cookies, web beacons or similar tracking technologies. "Cookies" are small files that are placed on your computer browser. It stores basic information that a Website can use to recognise repeat site visits.

The information received through this may be used to

• understand your service and internet usage,
• observe behaviour,
• personalize Your experience,
• compile aggregate data to improve or customize our products, services offerings or the Website.

If You do not want information collected through the Use of Cookies, you may deny the Cookie feature on your browser. This may, however, affect the "personalised" feel of the services on the Website.

We, at SVC, place permanent and temporary cookies in your Device's hard drive.

Other Information We Collect:

The Website also may collect some information with your consent. You can choose not to provide us with certain information. However, doing so may affect your ability to avail and/or use some services.

Third Party Applications, Websites and Services:

The Website may include links to other websites/Applications. It may also display advertisements from third parties and other content that links to third party websites. Every such Website/ Application shall be governed by their respective privacy policies, which are beyond our scope or control. You are advised to interact with these Websites or links at your discretion. Once you leave our servers, the privacy policy of the Website you visit shall be applicable. SVC shall not be liable or responsible for any actions you perform on any other links/ websites. We are not responsible for the privacy practices or the content provided by such third party websites.

Access, Correction and Deletion:

At SVC, we strive to keep all our records updated and accurate with your latest information. You shall be responsible to ensure that your information or data is correct, current and updated. You must also have all the rights, permissions and consents to provide any such information or data.

You may note that the deletion of certain information or withdrawal of consent may lead to the cancellation of your access to the Website or your access to certain features and services.

Queries and Complaints:

We are committed to protecting your personal information collected and processed by us. In case you have any concerns, queries or feedback regarding the protection of your personal information, or any privacy-related issue, you may contact us at ______________@_____.com

Governing Law and Jurisdiction:

This Privacy Policy is governed by and operated in accordance with the laws prevailing in India. If any of the parties wish to seek legal recourse, they may do so by using the courts of law in Hyderabad.

Email Opt-Out:

You can opt out of receiving our marketing and promotional emails. To stop receiving our marketing and promotional emails, please email us at _______@__________.com . Even if you opt out of getting marketing and promotional messages, we shall reserve the right to send you transactional messages through email and SMS with regards to payments and other important concerns.